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Zoho Corporation is a global technology company that provides software solutions tailored to business processes. It includes modules such as Zoho Sales, Zoho Marketing, Zoho HR, Zoho BI and Analytics, and Zoho Projects.

To maintain a competitive edge, increase customer satisfaction, and automate business processes, one of the essential tools for organizations is Zoho Sales, which includes the following modules:

CRM – A customer relationship management module designed to help businesses manage their sales pipeline, track customer interactions, and automate sales processes. Zoho CRM is customizable and can be tailored to the specific needs of businesses in various industries.

Zoho Bigin – A simplified version of Zoho CRM, tailored for small businesses or startups. It focuses on pipeline management, negotiation performance monitoring, and customer communication.

Zoho Forms – Used to create online forms, it collects data that can be integrated into various Zoho and third-party applications. With Zoho’s low-code platform, organizations can easily build templates for different business processes. Document templates are essential for collecting customer feedback, lead generation, event registration, surveys, and more. Automating template processing saves time and improves data accuracy.

SalesIQ – Helps businesses improve customer engagement, provide instant support, and convert website visitors into leads, increasing customer satisfaction and boosting sales generation.

Zoho Bookings – An online appointment scheduling module that allows businesses to manage appointments, integrate calendars, and send reminders to customers.

Zoho Sign – A digital signature platform that allows users to sign documents electronically, track document status, and automate the signing process.

RouteIQ – Route optimization software for sales and service teams that need to visit multiple customers or locations. It provides optimized routes, reduces travel time, and improves productivity.

Zoho Thrive – Helps businesses track employee performance and improve productivity.

Zoho Voice – Provides cloud-based telephony services that allow businesses to make and receive calls, record conversations, manage contacts, and integrate telephony services with CRM and other systems.